Terms and conditions

Once an order is placed it is prepared for shipping right away, it cannot be cancelled or amended. 

Shipping

Import duties and taxes may be applied to your order at the border of EU & international orders.

All items are sent by Royal Mail Signed For or by DHL Express where items are fully insured. You will receive email shipping confirmation and will need a signature on delivery.

Returns

We are a small independent business, returns cost us time and money, please check the measurements before purchase to be assured of a fit.

If you do need to return an item for whatever reason please get in touch as soon as possible, returns are only accepted within 14 days of receipt of the item. To qualify for a refund returns must be arrive back unworn, with original packing and in the same state as they were originally posted. 

Return postage is to be paid for by the buyer and no responsibility can be taken for items that are lost in transit so please also use Recorded Signed For or Special Delivery services and make sure the item is insured to the appropriate value.

Vintage Items

All items listed as vintage are used and have been worn. Please be aware that due to the nature of these pieces there may be minor faults or features that haven't been picked up when initially listing.

Deadstock Items

All items listed as deadstock are old past season items that have not been previously used. Please be aware that due to the nature of these pieces they may have been in storage for a number of years and display minor signs of age or damage that haven't been picked up when initially listing. 

Sizing

Please check the sizing information provided before purchase. All measurements are taken by hand as garment's sizes often vary from manufacturer to manufacturer and year to year.

Contact

sales@toohotlimited.com

Registered Company Number

08350636

VAT Number 

269717358

Trading Address

TOO HOT

Unit 12

Namrik Mews

Hove 

East Sussex

BN3 2TF